Why Can’t My Dreame D10 Plus Gen 2 Find Its Charging Dock?
Exact model: Dreame D10 Plus Gen 2
Safety: Disconnect the relevant power source and isolate moving, hot or pressurized components before service.
A.
Start with the accessible checks
What this suggests: Failure to find the D10 Plus Gen 2 dock can reflect a moved/blocked base, dirty IR/navigation surfaces, room-map mismatch or weak robot charge.
What to do
- Position the supplied dock against a clear wall with the manual's recommended clearance, on a firm level floor and with power connected.
- Wipe navigation windows and charging contacts using a dry cloth and remove cables or mirrored obstacles directly in front.
- Send the robot home from near the dock, then from its normal start location.
Still not fixed? Continue to the next check.
↑ Back to the repair pathsB.
If the problem remains after the first checks
What to do
- If the base was moved substantially, update or recreate the map using the D10 Plus Gen 2 app instructions rather than forcing the robot to navigate an outdated coordinate.
Confirm the repair
The robot approaches the base and charges reliably from a normal cleaning position.