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Why Does My Dreame D10 Plus Gen 2 Spin in Place After Leaving the Dock?

Exact model: Dreame D10 Plus Gen 2

Safety: Disconnect the relevant power source and isolate moving, hot or pressurized components before service.

A.

Start with the accessible checks

What this suggests: Dreame explicitly describes a short spin immediately after leaving the dock as normal positioning.

What to do

  1. Time the spin: if it quickly completes orientation and cleaning continues, no repair is needed.

Still not fixed? Continue to the next check.

↑ Back to the repair paths
B.

If the problem remains after the first checks

What this suggests: Continuous spinning, one-sided driving or repeated impacts are different symptoms.

What to do

  1. If it circles endlessly, remove hair from drive wheels and caster, check each wheel springs and rolls evenly, clean the navigation sensor windows, and remove a floor obstacle or reflection interfering with positioning.
  2. Replace a visibly damaged wheel module only after identifying the defective side; if both drives are sound and mapping still fails, service navigation sensors.
↑ Back to the repair paths

Confirm the repair

Normal brief orientation is followed by deliberate travel; a persistent endless circle disappears after its actual wheel/sensor cause is corrected.

Technical references

dreameservice.zendesk.com

global.dreametech.com

dreameservice.zendesk.com

www.agtequipment.com

cdn.shopify.com