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Why Is My Dreame D10 Plus Gen 2 Making a Loud Noise?

Exact model: Dreame D10 Plus Gen 2

Safety: Disconnect the relevant power source and isolate moving, hot or pressurized components before service.

A.

Start with the accessible checks

What this suggests: Locate a loud D10 Plus Gen 2 noise by WHEN it occurs: during sweeping, while moving without the main brush, during suction or only while the base auto-empties.

What to do

  1. Stop cleaning, inspect both roller ends, side brush, drive wheel gaps and caster for hair or gravel and clear it.

Still not fixed? Continue to the next check.

↑ Back to the repair paths
B.

If the problem remains after the first checks

What to do

  1. Dreame specifically recommends a short controlled component-isolation test with main brush AND cover removed; if the sound disappears, service/replace those worn parts rather than the suction fan.
  2. A sound that tracks wheel rotation points to a stuck wheel or tread debris; a sound only during base collection points to a blocked base airway or bag. Do not run long with guards removed.
↑ Back to the repair paths

Confirm the repair

Noise returns to the ordinary level after the identified component is cleared or replaced, with no wheel resistance or blocked suction.

Technical references

dreameservice.zendesk.com

global.dreametech.com

dreameservice.zendesk.com

www.agtequipment.com

cdn.shopify.com